Privacy Policy
This Privacy Policy describes how Capital Digital México collects, uses, and discloses your personal information when you visit or use our online platform, which provides cryptocurrency investment education, Blockchain technology training, digital asset trading strategies, personal finance workshops, wealth building consulting, advanced crypto market analysis, regulatory compliance training for digital assets, and customized corporate training programs.
Information We Collect
We collect information to provide and improve our services.
Information you provide directly: We collect information that you voluntarily provide to us. This may include your name, email address, payment information (if you purchase services), educational background, investment experience, or other information you provide when you register for an account, enroll in a course, consult with us, contact support, or communicate with us.
Information collected automatically: When you access or use our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other data related to your interaction with our service. We may use cookies and similar tracking technologies to collect this information.
Use of Information
We use the information we collect for various purposes:
To provide, operate, and maintain our services.
To process your transactions and manage your account.
To communicate with you, including responding to your inquiries and providing customer support.
To personalize your experience on our site and present content tailored to your interests.
To understand how users access and use our services, both on an aggregated and individualized basis, in order to improve our services and respond to user preferences.
To develop new products, services, features, and functionality.
To send you promotional communications, newsletters, or other information that may be of interest to you, where permitted by law or with your consent.
To find and prevent fraud and unauthorized access.
To comply with legal obligations and regulatory requirements.
To enforce our terms and conditions and protect the rights, privacy, safety, or property of Capital Digital México, our users, or others.
Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
With service providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Compliance with laws: We may disclose your information if required to do so by law, court order, or other government request, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
With your consent: We may share your information with your consent or at your direction.
Legal Basis for Processing (where applicable)
We process your personal data based on several legal grounds, including:
Your consent: Where you have given us consent to process your personal data for specific purposes.
Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, provided that these interests are not overridden by your interests or fundamental rights and freedoms.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely destroy or anonymize it.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request erasure of your personal information.
- The right to request restriction of processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
- The right to withdraw consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies like beacons, tags, and scripts to collect information and track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by mail at:
Capital Digital México
1600 Avenida Américas, Piso 8, Oficina 801, Guadalajara, Jalisco, 44680 Mexico